Be sure to backup your Mac before tendering it for service. (4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced.
Then test your camera again to see if it is working now. Repair permissions again immediately following the system restart that completes the Combo update. Then download and apply the latest Combo Update for your Mac OS. (3) If your cam won't work properly even with Apple apps, use your Mac's Disk Utility to repair permissions.
Ī ' Standard' user account is all you need for testing. If you need help, how to do it is explained in. If you do not have more than one user account for the testing, create a new one now. Do NOT use the 'Guest' account for this test. However, after the article was published, Apple has changed the built-in camera's name on newer Macs from 'iSight' to 'FaceTime' and then to 'FaceTime HD.' Regardless of the name of your built-in camera, the same info and troubleshooting applies.)īe sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account. (BTW - The Troubleshooting article calls the camera an 'iSight'. The feature permits Apple users to video chat with other device owners from essentially anywhere at any time.
(1) If restarting your Mac doesn't fix the problem, FaceTime is a popular way for people of all ages to connect with long-distance loved ones.